Login to Your Account

On October 1, 2022, we started using a custom-built app powered by Shopify to manage subscriptions. 

→ If your subscription began after October 1, 2022, please refer to the SHOPIFY section below.  

→ If your subscription began before October 1, 2022, please refer to the CRATEJOY section below. 

 

If you're having trouble accessing your account, please contact customer support.  

 


YOUR ACCOUNT ON SHOPIFY

If your subscription was created on tearunners.com after October 1, 2022, your account is likely on Shopify.  To customize your shipments and manage your subscription, you must login to your account. 

When your subscription started, you should have received an email inviting you to create an account. If you did not receive this email, please contact customer support. 

Alternatively you can create an account here.  Just use the same email address assigned to the subscription. 


🍁 If you're a Canadian subscriber, please login here. 🍁

CUSTOMIZING ON SHOPIFY

Customization for next month's box always starts on the 25th of the month and ends on the 31st.  If you have an upcoming shipment, you will receive an email reminding you that it's time to login and customize your next box.

You have until the end of the month to submit customizations, and if you miss the deadline, you'll be shipped the 4 teas curated for that box. 

 


YOUR ACCOUNT ON CRATEJOY

If your subscription was created on tearunners.com before October 1, 2022, your account is likely on Cratejoy. 

Only the buyer of the subscription will have an account on Cratejoy. Gift recipients do not have their own account. 

Login To Your Cratejoy Account

CUSTOMIZING ON CRATEJOY

Customization is not offered to subscriptions on Cratejoy.  To customize shipments, you must sign up through tearunners.com

 

CUSTOMIZING ON AMAZON

Unfortunately Amazon subscriptions cannot be customized. Amazon does not allow us access to any customer data, such as an email address, so we cannot offer customization.