Login to Your Account
On October 1, 2022, we started using a custom-built app powered by Shopify to manage subscriptions.
YOUR ACCOUNT ON SHOPIFY
If your subscription was created on tearunners.com after October 1, 2022, your account is likely on Shopify. To customize your shipments and manage your subscription, you must login to your account.
When your subscription started, you should have received an email inviting you to create an account. If you did not receive this email, please contact customer support.
Alternatively you can create an account here. Just use the same email address assigned to the subscription.
CUSTOMIZING ON SHOPIFY
Customization for next month's box always starts on the 25th of the month and ends on the 31st. If you have an upcoming shipment, you will receive an email reminding you that it's time to login and customize your next box.
You have until the end of the month to submit customizations, and if you miss the deadline, you'll be shipped the 4 teas curated for that box.
YOUR ACCOUNT ON CRATEJOY
If your subscription was created on tearunners.com before October 1, 2022, your account is likely on Cratejoy.
Only the buyer of the subscription will have an account on Cratejoy. Gift recipients do not have their own account.
Login To Your Cratejoy Account
CUSTOMIZING ON CRATEJOY
Customization is not offered to subscriptions on Cratejoy. To customize shipments, you must sign up through tearunners.com
CUSTOMIZING ON AMAZON
Unfortunately Amazon subscriptions cannot be customized. Amazon does not allow us access to any customer data, such as an email address, so we cannot offer customization.